Contact Kuz VapesWe’re here to help with any questions about your order, our products, or shipping. Our Australian-based support team typically responds within 24 hours during business days.

Get in Touch

📧 Email Support

support@kuzvapes.com
For order inquiries, product questions, and general support.

📞 Whatsapp Support

Available Monday – Friday, 9:00 AM – 5:00 PM AEST

💬 Live Chat

Coming soon — Live chat support will be available during business hours.

Send Us a Message

Use the form below for non-urgent inquiries:

Response Times

Contact Method	Response Time
Email	Within 24 hours
Phone	Immediate (business hours)
Contact Form	Within 24 hours

Common Inquiries

Before reaching out, you might find your answer in our:

• Shipping Policy
• Returns Policy

Business Hours- Monday – Friday: 9:00 AM – 5:00 PM AEST

• Saturday: 10:00 AM – 2:00 PM AEST
• Sunday: Closed
• Public Holidays: Closed

For age verification or concerns about underage vaping, please see our Responsible Vaping page.